Troubleshooting

Articles to help you figure out problems with the Viakoo service and how to overcome them.

• Network Port Requirements for the Viakoo Agents
• I'm not receiving emailed alerts or reports from Viakoo
• Using Viakoo with ONSSI v5.0 and greater
• I'm not getting Push Notifications on my device
• Viakoo web page interface 'looks weird' or suddenly not displaying content
• The 3 most common problems we find and how to make sure you don't have them