Tickets and Workflow

Learn About Tickets

• Ticket Basics
• Sorting Ticket Lists
• Basic Ticket Filtering
• Advanced Filtering of Ticket Lists
• Manual Ticket Creation

Ticket Workflow Management

• Invite and Assign from Tickets
• Adding Comments in Tickets
• Bulk Ticket Operations
• Ticket Categories

Commonly Ticketed Issues

• Pending system changes require a reboot
• A stream or camera is switching between online/offline
• A file system on volume needs repair
• A stream is below its retention goal