Understand

Troubleshooting

• Network Port Requirements for the Viakoo Agents
• I'm not receiving emailed alerts or reports from Viakoo
• Using Viakoo with ONSSI v5.0 and greater
• I'm not getting Push Notifications on my device
• Viakoo web page interface 'looks weird' or suddenly not displaying content
• The 3 most common problems we find and how to make sure you don't have them

Best Practices

• Should I run Windows updates?
• PTZ Response and Video Codecs
• Easily Avoided Installation Mis-Configurations that Cause Big Problems Later On
• Reserve Bandwidth for Camera Streams - Use network VLAN and COS
• Do not write video data to your C: Drive

Dr. Viakoo

• ★ Missing Video from Live->Archive drive VMS configurations
• Testing MySQL database login credentials
• I am not seeing all my performance statistics
• Disk/Volume Latency (Disk/Volume Response Time)
• Why a dirty volume degrades service
• Multiple Default Gateways on a Server

See all 9 articles

Training

• Training Modules
• Training Example 1
• Training Example 2
• Training Example 3