Step Zero: Add Camera Passwords
This document covers the how to use the new Firmware Tab which allows you to audit compliance and perform upgrades on cameras across your infrastructure.
Before we begin, it is important that you have entered camera login credentials for your devices in each site you wish to monitor firmware compliance and perform camera upgrades.
Compliance checks can be run from firmware information available in your VMS database but, for many video management systems, the firmware versions in the VMS may not be updated to current values in the camera. Entering the device credentials into Viakoo allows the system to get up-to-date firmware version information from the devices in addition to being able to perform firmware upgrades on the devices.
Getting Started with Camera Firmware Update Manager
When you first activate Viakoo’s Camera Firmware Update Manager, all devices in your Compliance dashboard will be in an “Unknown” compliance state. The recommended process of getting going with Camera Firmware Update will be as follows:
- Select a Make & Model either through Compliance view or “Profiles” -> “My Profiles”
- Create a firmware profile using a firmware file for the make and model of device.
- Launch a test upgrade using the new firmware profile
- Review the result. Confirm success status as well as firmware version associated with profile.
- If successful, publish firmware profile and observe impact on camera compliance for particular make and model.
- Initiate or schedule bulk upgrade jobs.
- Repeat for each make and model
Since each model of each manufacturer may have different firmware, compliance definitions have to be on a per-make-&-model.
Step 1: Selecting Make & Model
The first phase of getting started with CFUM is defining which Firmware Versions are compliant versions within your infrastructure (i.e., which versions do you want each make and model to have). This will be dependent upon associated VMS compatibility and recommendations from your camera manufacturer.
Step 2: Create Firmware Profile
Step 3: Test Firmware Profile on at Least One Camera
Step 4: Monitoring the Test Upgrade Job
Step 5:Publishing Firmware Profiles
The system requires at least one successful test before the firmware profile is eligible to be published. As a firmware administrator, you need to decide whether and where to publish the profile as it has two effects:
- Published profiles defines at least on compliant firmware version for the associated make and model.
- Published profiles can be used by other team members to create Camera Upgrade Jobs for that make-&-model of camera.
Publishing at the scope of your company makes it visible and causes its compliant impact to be across the company.
Step 6: Launch Bulk Upgrade
At this point, you can choose to schedule bulk upgrade jobs on that make and model or you can create and test firmware profiles for your other makes and models. Consult your Viakoo representative for currently supported camera manufacturers.