Understanding the Dashboards

In Viakoo each tab along the top row of the screen shows you different information, depending on your current level in the company / site / server / component context.

At the top of dashboard, you will see a menu featuring different tabs. Each of the tabs allow you to view different information about the level or context you are viewing. These tabs change at different levels.

OVERVIEW TAB:

 


Company Dashboard

The Company Dashboard is the highest level you can view in Viakoo. It is above the Site level in the hierarchy. 

The information featured at this level includes:

  • Key Performance Indicators for the entire company displayed both as a snapshot and as trending values
  • Ways to navigate to a single Site
  • Open tickets for all sites, servers, switches, streams or devices in the company

The Tabs available at the top of the Dashboard are:

  • Overview: By default, you will be placed at the Overview tab in the context of a Company. It will feature the navigational pane, tiles for each Site with a status, and open ticket summary per Site, the trending KPIs, and summary of Tickets in a window. 
  • Tickets: A summary of all tickets for the Company can be viewed by clicking on this tab. You can also access this page by clicking the 'See All' in the Tickets window. 
  • Reports: You can access the Reports by clicking on the Reports tab. This will allow to choose between the three standard reports that Viakoo currently offers: Status Report, Inventory Report, and Operations Report. To read more about reports, click here.
  • Details: The Details provides administrative information about your company, as well as a summary of each site with information such as status, site VMS, number of servers and switches. 

 


Site Dashboard

The Site Dashboard is the level directly below the Company level and above the Server level. 

The information featured at this level includes:

  • KPIs for the Site displayed both as in snapshots and as trending values
  • Ways to navigate to components that make up the site
  • Open tickets for any: Servers, Switches, and Streams for that Site 

The Site allows you to view all components of the site in the Configuration view in the center of the Dashboard. You can access information about the Servers, the Switches, and the Streams that ae added to Viakoo. 

The Tabs available at the top of the Dashboard are:

  • Overview: By default, you will be placed at the Overview tab. It will feature the navigational pane, a configuration window showing the logical view of the components of a site, and open ticket summary per Site, the trending KPIs, and summary of Tickets in a window.
  • Tickets: A summary of all tickets for the Site can be viewed by clicking on this tab. You can also access this page by clicking the 'See All' in the Tickets window. 
  • Performance: The Performance tab is considered an advance feature. It allows a User to isolate certain performance type by device. For in depth coverage of how to use these time integrated flow charts, please refer to the article here
  • Reports: You can access the Reports by clicking on the Reports tab. This will allow to choose between the three standard reports that Viakoo currently offers: Status Report, Inventory Report, and Operations Report. 
  • Details: The Details tab for the Site level offers a more detailed list of the information from the Overview tab. On the Details tab, you will find information such as the Stream table, the Switches table, and the Server table. All of these tables can be exported for offline work. 
  • Map: The Map tab features a topology map that visualizes the configuration of your infrastructure. You can display all components and see how they are connected to each other. You can also obtain basic information about each of the components by hovering over them. 

 


Server Dashboard

The Server Dashboard is the level directly below the Site level. Currently, this is the lowest level attainable in Viakoo. The Server dashboard also features information concerning overall performance of the server. 

This includes:

  • All streams recording to that server
  • Networking information
  • Storage usage

 


General Device Dashboards

When a ticket gets opened on a device like a switch, camera or video stream, you are now able to click on the location link to take you to a device overview page.

Device Dashboard pages have several parts:

  • Configuration Information at the top.
  • A list of open tickets
  • A list of all the events associated with this device, similar to the events list on the ticket overview page.
  • Finally, on the right side is a list of links to other devices related to this one, such as the recording server associated a camera.

 


Other Tabs

 

The tabs at the top of the Dashboard are:

 

Overview: By default, you will be placed at the Overview tab. It will feature the navigational pane, a configuration window showing the logical view of the components of a site, and open ticket summary per Sever, the trending KPIs, and summary of Tickets in a window.

Tickets: A summary of all tickets for the Site can be viewed by clicking on this tab. You can also access this page by clicking the 'See All' in the Tickets window.  

Performance: The Performance tab is considered an advance feature. It allows a User to isolate certain performance type by device. For in depth coverage of how to use these time integrated flow charts, please refer to the article here

Retention: The Retention is a particularly useful tab that allows you to see your recording patterns. The graphs displayed on this page are call the Retention Histograms. You can view histograms based on Volumes or individual Streams. Click here to read more about histograms. 

Reports: You can access the Reports by clicking on the Reports tab. This will allow to choose between the three standard reports that Viakoo currently offers: Status Report, Inventory Report, and Operations Report. 

Details: The Details tab in the context of a Server allows you view all information about that server. You can view basic information such as the hardware and software attributes. The image below shows you the summarized details, as well as the accordion folds to expand. 

When the accordion fold are expanded, you can view information such as NIC and Ports, Volumes, Storage Controllers, Motherboards, Video Management Software, and Video Management Software Services. 

When the accordion fold are expanded, you can view information such as NIC and Ports, Volumes, Storage Controllers, Motherboards, Video Management Software, and Video Management Software Services. 

Map: [currently disabled] The Map tab features a topology map that visualizes the configuration of your infrastructure. You can display all components and see how they are connected to each other. You can also obtain basic information about each of the components by hovering over them. 

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