Click here to download links to agents
Getting Started
Activate your Premises
Administer your Viakoo Account
Advanced Setup Instructions
- Linux Swap File
- Configuring Secure-Mode in Viakoo Agents
- Moving the ViakooCA to a new server
- Configuring Systems for ViakooRA Visibility of NAS Shares
- Setting up Switches
- High Availability Mode (HA) - recording one camera on two or more recorders
Introduction to Basic Concepts
Intro to Features
- Clickable Links in Device Tables
- Common Table Controls
- Performance View
- Generating Reports and Exporting Tables
- Using the Retention Tab
- Custom Thresholds
Tickets and Workflow
Learn About Tickets
Ticket Workflow Management
Commonly Ticketed Issues
Understand
Troubleshooting
Best Practices
Dr. Viakoo
- ★ Missing Video from Live->Archive drive VMS configurations
- Testing MySQL database login credentials
- I am not seeing all my performance statistics
- Disk/Volume Latency (Disk/Volume Response Time)
- Why a dirty volume degrades service
- Multiple Default Gateways on a Server
Training
Cyber Hygienne
Camera Firmware Update Manager
IoT Device Tracking
How to use IoT Device Tracking
Useful OID Tables
Extra
Agent Updates
Mobotix Camera Support
Viakoo OnPremises
Phone App Releases
Product Updates
- ★ Release Notes 2.26 (June 9th, 2020)
- Release Notes 2.25 (May 5th, 2020)
- Release Notes 2.24 (February 18th, 2020)
- Release Notes 2.23 (December 3rd, 2019)
- Release Notes 2.22.1 (September 5th, 2019)
- Release Notes 2.22 (August 12th, 2019)
Terminology and FAQs
Read our Latest Blog Post
What is Your Uptime Number
(and Why It Matters?)
Did you know that about 30% of the cameras out there are not recording? Find out why this matters and how you can take steps to regain control of your video surveillance.
Webinars
Join a Webcast Soon
Join us for a live session with security video experts from Viakoo. We encourage you to bring your toughest questions about security video streams and the networks, systems, and storage that they operate within.